From the moment you step into one of our professionally designed offices, both property owners and guests are confident in their decision to do business with us. We provide a unique experience and environment that is unrivaled in our industry. Our attention to detail is apparent in all aspects of our operations. Not only are we polished and professional, we have personality as well. Located in our lobby to welcome visitors is a vintage Coke cooler stocked full of ice-cold Coca-cola and beer – after all, you’re at the beach. The experiences offered at our Destin and South Walton offices are remarkable, we welcome all to stop in and visit us.
We know we are the eyes and ears for your property when you’re not here. That’s why we’ve implemented comprehensive checks and balances to maintain the integrity of your home and maximize its care. Ocean Reef upholds a strong working relationship with the area’s top contractors and vendors to ensure quick and thorough maintenance. We pride ourselves on clear, open communication with our owners, we solve maintenance issues with common sense solutions. In addition, we know how important a first impression can be, for that reason we provide complimentary trash removal on check-out days when needed. Anytime an issue arises, you can rest assured knowing your property is in good hands.
Cleanliness is the cornerstone of overall guest satisfaction. We maintain your home as if it were our own. Our certified Housekeeping Staff arrives immediately upon guest departure to clean your property as well as to refresh and restock linens, sheets, and towels that have been expertly laundered at our on-site company-owned laundry facility. Bathrooms are furnished with fine complimentary toiletries to ensure guests have everything they need to optimize their stay. Our staff conducts a thorough evaluation and reports on the property’s condition. Additionally, bi-monthly inspections insure that all maintenance items are completed.
Our marketing is second to none. More than a single department, our core marketing is woven through the entire experience of our company. In addition to a set of marketing values distilled throughout, our team excels in all forms of modern marketing. Leading the region in Search Engine Optimization and raising the bar with accelerated paid placements, we guarantee that your property will receive maximum exposure. In addition to total search engine supremacy, our team expertly utilizes a strong distribution network which includes complimentary-to-owner placements on top travel websites such as VRBO and HomeAway. Our marketing is comprised of more traditional forms as well – such as print media, billboards, and direct mail. In addition, our sponsorships and support of top events on the coast further increases your property’s exposure to qualified renters.
When partnering with Ocean Reef you are gaining access to the most talented staff in the industry. Comprised of locals who live, work, and play here – every member of Ocean Reef has a vested interest in the community and the continued success of our company. All staff members at Ocean Reef are well versed in every aspect of our business and are dedicated to the prosperity of your property. In addition, our team communicates to our clientele with intelligence and enthusiasm. This translates into confidence – you know when you pick up the phone you are in capable hands and you are able to speak directly to individuals who have your best interests in mind.